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Terms & Conditions

Site Terms and Conditions of Use


summary

1. Presentation and settings

2. Site usage rules

3. Customer Registration

4. Personal data, privacy and security

5. Offer of products

6. Stocking

7. Promotions

8. Payment

9. Price

10. Purchase Tracking

11. Delivery

12. Repentance, Exchanges and Returns

13. Guarantees

14. Responsibilities

15. Links to other websites

16. Internet applications or computer viruses

17. Intellectual Property Rights

18. Communications and CALM

19. Duration

20. Updates to these Terms and Conditions

21. Public Registry

22. Language

23. Miscellaneous

24. Applicable Law and Election Forum


1. Presentation and settings

This site is owned, maintained, and operated by ACRINETSHOP. This document lists the terms and conditions that must be observed by ACRINETSHOP and the Users (as defined below) in the use of the Site, its tools and its functionalities. ACRINETSHOP grants access to and use of the Site to any Users. The User declares to have read and accepted these Terms and Conditions of Use and the Policies before starting to use the Site. If you do not accept these Terms and Conditions of Use, you will not be allowed access to restricted areas of the Site. For the purposes of these Terms and Conditions of Use, as well as the Policies, the terms below will have the following meanings: CALM.


Service Center ACRINETSHOP is the customer service service provided by ACRINETSHOP through various communication channels, indicated in each of the Policies and item 18 of these Terms and Conditions of Use;


Customers.


Users who have completed the registration and hold an Access Account;


Purchase.


Transaction through which a Customer acquires a product offered for sale on the Site, upon payment of the value of the product;


Access Account.


Credential defined by the personal and non-transferable visitor's user name (login) and password, which allows access to the restricted area and the exclusive functionalities on the Site, such as access and alteration of personal data, registration and cancellation of participation in courses, creation, edition and removal of wish lists, among others;


ACRINETSHOP.


ACRINETSHOP;


Brand.


Any distinctive signs owned by and / or licensed to ACRINETSHOP that are used in the identification of the Site, its content or service provided by ACRINETSHOP.


Policies.


The policies that complement and integrate these Terms and Conditions of Use, nominally Exchange and Returns Policy, Product Delivery Policy and the Privacy and Security Policy, all available on the Site;


Intellectual Property of ACRINETSHOP.


All intellectual property owned by ACRINETSHOP, any company belonging to its economic group, or third party, whose use is licensed and / or authorized to ACRINETSHOP, including but not limited to Trademarks, patents, inventions or utility models, industrial designs, know-how, business secrets, illustrations, photographs and / or contents from any screen of the Site or any works

intellectual or other content that is embedded in any intellectual work or any property protected by intellectual property rights.


Site.


The property website, maintained and operated by ACRINETSHOP, hosted in the domain [acrinetshop.com.br] and all pages included therein;


Users.


Anyone accessing the Site, including anonymous visitors and Customers.


2. Rules for using the Site

The User agrees to use the Site respecting and observing these Terms and Conditions of Use, as well as the current legislation, customs and public order. In this way, the User agrees that he may not:

(i) harm the rights of third parties, regardless of their nature, at any time, including during the use of the Site;

(ii) perform acts that limit or prevent access to and use of the Site, under appropriate conditions, to other Users;

(iii) illegally accessing the Site or third party computer systems related to the Site or to ACRINETSHOP in any way or form;

(iv) disseminate computer programs or viruses liable to cause damages of any kind, including in equipment and systems of ACRINETSHOP or third parties;

(v) use mechanisms other than those expressly authorized or recommended on the Site to obtain information, content and services;

(vi) perform any acts that may in any way imply any loss or damage to ACRINETSHOP or other Users;

(vii) access to programming areas of the Site, databases or any other

another set of information that escapes the public or restricted areas of the Site;

(viii) perform or permit reverse engineering, translate, modify, change language, compile, decompile, modify, reproduce, lease, sub lease, disclose, transmit, distribute, use or otherwise dispose of the Site or the tools and features made available in any medium or form, including in violation of the rights of ACRINETSHOP (including Intellectual Property of ACRINETSHOP) and / or third parties;

(ix) practice or participate in any act that constitutes a violation of any right of ACRINETSHOP (including Intellectual Property of ACRINETSHOP) or third parties or any applicable law, or act in any way or means that may contribute to such violation;

(x) interfere with the security or commit improper use of the Site or any feature of the system, network or service connected or accessible through the Site, and access the Site only for lawful and authorized purposes;

(xi) use the domain of ACRINETSHOP to create links or shortcuts to be made available in unsolicited emails (spam messages) or on websites of third parties or the User himself or to carry out any kind of action that may harm ACRINETSHOP or third parties;

(xii) use automated data collection and selection applications to perform mass operations or for any purpose or to collect and transfer any data that may be extracted from the Site for non-permitted or unlawful purposes,

(xiii) use the tools and functionality of the Site to disseminate messages not related to the Site or to the purposes of the Site, including

racist, ethnic, political, religious, cultural or derogatory, defamatory and / or slanderous character of any person or social group. The User agrees to indemnify, defend and hold ACRINETSHOP harmless from any claim, notification, subpoena or judicial or extrajudicial action, or any liability, damage, cost or expense arising from any breach and / or infringement committed by the User or any person acting on your behalf, with your consent or tolerance, in relation to the Site (including any provision of these Terms and Conditions of Use), including any person who has obtained User data relating to your Account

Access or your browsing the Site.

ACRINETSHOP may, in its sole discretion, block, restrict, disable or impede the access of any User to the Site, in whole or in part, without prior notice,

whenever an inappropriate conduct of the User is detected, without prejudice to any administrative, extrajudicial or judicial measures that may be deemed appropriate.



3. Customer Registration

 


To gain access to the complete content and all the tools and functionality of the Site, including the possibility of making Purchases, the User must create an Account with personal data, which will be stored and

used to identify the Purchases, to be used in accordance with the Privacy and Security Policy, and it should be noted that the creation of each Account presupposes express consent regarding the collection, use, storage and

processing of personal data by ACRINETSHOP and / or third parties contracted by ACRINETSHOP to carry out any procedure or process related to Purchases, including payment processing, deliveries, returns, etc.

Each Client is allowed to create only one Access Account and ACRINETSHOP reserves the right to suspend or cancel any Access Accounts in duplicate. By completing your Access Account, the Client declares that the information provided is complete, true, current and accurate, and it is your responsibility to update your Access Account data whenever there is a change of name, address or any other relevant information.

ACRINETSHOP may refuse, suspend or terminate a Customer's Access Account whenever it suspects that the information provided is false, incomplete, outdated or inaccurate, or as otherwise indicated in the applicable laws and regulations, these Terms and Conditions or any Policy Website, even if previously accepted. The Client, at the moment of creating his Access Account, will determine his username and password to access. It is the sole responsibility of the Client to maintain the confidentiality of the user name and / or the access password relating to his / her Access Account, and the Client shall immediately notify ACRINETSHOP in case of loss, disclosure or theft of the password or of non-use your account.

Minors (under the age of 18) may not use the Site unless they are represented and / or assisted by their parents or legal guardians and authorized by them at the time of creation of the Account. The execution of an Account on behalf of a minor presupposes the representation of this minor by a person over the age of 18, who shall be held civilly and criminally liable for any Purchase made, violation committed or false, incomplete, outdated or inaccurate statement provided by the minor 18 years.


4. Personal data, privacy and security

 


ACRINETSHOP has a specific policy to regulate the collection, safekeeping and use of personal data, as well as its security:

Privacy and security policy. This specific policy integrates these Terms and Conditions of Use inseparably, noting that the usage data of the Site will be archived in accordance with the legislation in force.


5. Offer of products

 


Information. ACRINETSHOP will make available on the Site, for each product, a descriptive page, which will contain information regarding its characteristics, composition, possible risks to health and the environment.

safety, shelf life, origin, availability in stock, payment terms and total cash price.


Territory.


The Site has manual geolocation tools (through information provided by the User) and automatic (through cookies) that determine the content to be presented for each user. However, due to the limitations of such tools, it is possible for the User to access content (including product offerings) directed to a geographical area different from the one in which it is located.

In any case, the offer of products will always be limited to the territory where ACRINETSHOP provides delivery, under the terms of item 3 of the Product Delivery Policy, and is not valid for locations not included in this territory.

ACRINETSHOP may, in its sole discretion, change this territory, including or excluding localities. In case of doubt, the user may consult the Product Delivery Policy or contact CALM

(ACRINETSHOP Call Center).


6. Stocking

 


ACRINETSHOP has a large number of items registered on the Site. For reasons beyond ACRINETSHOP's will and control, it is possible that some of these items may be temporarily unavailable, due to peculiarities, seasonalities or problems in the supply chain.

ACRINETSHOP is committed to engaging your best efforts to maintain the availability of as many items as possible. We also note that the Site and the physical stores of ACRINETSHOP have separate inventories, and it is possible that an item unavailable on the site is available in a physical store and vice versa. In case of Purchase of a product unavailable in stock due to failure to update the Site, ACRINETSHOP will contact the Customer with a view to the immediate solution of the problem, the refund of the amount paid, the choice of equivalent product or the determination to wait for availability of product.


7. Promotions

Achievement.


ACRINETSHOP may at any time, for purely commercial reasons and in its sole discretion, create and maintain promotional campaigns, offering certain products at prices lower than those usually applied or with the incidence of discounts.


Conditions.


Promotions will not be cumulative and may be limited:

(i) a certain quantity of products on sale;

(ii) for a certain period of time;

(iii) the acceptance of special conditions, such as

exchange of the product.


The conditions of validity of the promotions will be clearly publicized by all means of dissemination of the promotions and ACRINETSHOP recommends its careful reading by the User.

In case of any doubts, the User may contact the CALM (ACRINETSHOP Call Center).


Physical stores.


The promotion conditions for products on the Site may not apply to products sold by ACRINETSHOP in physical stores. In case of doubt, the User may contact CALM

(ACRINETSHOP Call Center).


Territory.


The promotions for Purchases on the Site will be restricted to the territory in which ACRINETSHOP makes delivery, under the terms of item 3 of the Product Delivery Policy, not being valid for locations not included in this territory. Exchanges. In cases of exchanges (when authorized by the promotion conditions) or returns of products purchased on the Site by values ​​or conditions

promotional expenses, the amount paid by the Customer will be considered as purchase value, being discarded for this purpose the amount originally charged for the product in question.



8. Payments

ACRINETSHOP has a specific policy to regulate the means of payment of Purchases: Payment Policy. This specific policy integrates these Terms and Conditions of Use inseparably.


9. Price

The Site presents prices valid only for purchases completed online, with delivery in the territory where ACRINETSHOP provides delivery, under the terms of item 3 of the Product Delivery Policy, not being valid for locations not included in this territory. In such prices, all taxes are already accounted for, excluding only the freight expenses, which will be included at the time of the completion of the Purchase. THE

ACRINETSHOP is a company with activities in several countries and in multiple platforms, physical and virtual.

Thus, there may be a difference in prices of products between different physical stores, territories and

performance of ACRINETSHOP, in view of particular local situations, taxation and logistics. This difference can not be used against ACRINETSHOP to force one platform to reduce its price to match it with another. ACRINETSHOP reserves the right to revise, improve, modify and / or update the prices charged by the Site, according to criteria of necessity, convenience or fluctuations of the market, without prior communication.


All prices and conditions posted on the Site are valid only for purchases made on the Site and are not applicable to

(i) any other sites;

(ii) physical stores of ACRINETSHOP;

(iii) physical stores of ACRINETSHOP partners. Similarly, prices and conditions relating to physical stores are not valid for the Site.


10. Purchase Tracking

In addition to sending emails informing you of the most important changes in the treatment and delivery of a Purchase, ACRINETSHOP makes available on the Site a tool that allows Customers to follow step by step the situation of their Purchase (made, analyzed, transited, canceled, delivered, etc.). If there is any doubt as to the situation presented by the tool, the Client may contact ACRINETSHOP through the service channels of CALM (ACRINETSHOP Call Center).


11. Delivery

ACRINETSHOP has a specific Policy to regulate the procedures of delivery of products purchased by Customers on the Site:

Product Delivery Policy. This specific policy integrates these Terms and Conditions of Use inseparably.


12. Repentance, Exchanges and Returns

ACRINETSHOP has a specific policy to regulate the exchanges and returns of products purchased by Customers on the Site: Exchange and Returns Policy. There are, in this policy, provisions on

of Repentance.

This specific policy integrates these Terms and Conditions of Use inseparably.


13. Guarantees

Despite ACRINETSHOP's best efforts to provide accurate, up-to-date, correct and complete information, the Site may contain technical errors, inconsistencies or typographical errors.


The Site, its contents, its features and tools are made available by ACRINETSHOP as they are displayed and offered on the Internet, with no warranty, express or implied, regarding the following items:

(i) attendance at the

Website or by its content of Users' expectations;

(ii) continuity of access to the Site or its content;

(iii) adequacy of the quality of the Site or its content for a particular purpose; and

(iv) the correction of defects, errors or failures in the Site or its contents. ACRINETSHOP reserves the right to unilaterally modify, at any time and without prior notice, the Site as well as the configuration, presentation, design, content, functionality, tools or any other element of the Site, including its cancellation .


14. Responsibilities

ACRINETSHOP engages its best efforts to inform, serve and protect the User. The User is solely responsible for the use of the Site, its tools and functionalities.


In no event shall ACRINETSHOP or its directors, agents, agents, employees, partners, partners or service providers be liable for any consequential, indirect, punitive or expiatory damages, lost profits or

other monetary damages related to any claim, lawsuit or other proceeding taken in connection with the use of the Site, its content, features and / or tools. In particular,

responsibility of ACRINETSHOP on the following circumstances, among others:

(i) damages and damages that the User may experience due to the unavailability or partial functioning of the Site and / or all or some of its services, information, contents, functionality and / or tools, as well as for the inaccuracy or inaccuracy of any of these elements;

(ii) damages and losses that the User may experience on internet sites accessible through links included in the Site;

(iii) price differences between the articles made available on the Site and those exposed for sale on other ACRINETSHOP sites, from any company in the economic group of the

ACRINETSHOP or in physical stores ACRINETSHOP throughout the national territory;

(iv) damages and losses that the User may experience as a result of using the Site in violation of these Terms and Conditions of Use or the Policies;

(v) damages and losses that the User may experience as a result of using the Site in disregard of the law, customs or public order;

(vi) damages that the User may experience as a result of failures in the Site, including due to system failures, server or network connection, or malicious interactions such as viruses, software that could damage the equipment or access information of the User's equipment;

(vii) damages that the User may experience due to distortions that the product images may present, emphasizing the merely illustrative nature of such images; among others. The responsibility of ACRINETSHOP for addiction of the products offered for sale on the Site is detailed in the Policy of Exchanges and Returns.


15. Links to other websites

The Site may contain links to third party sites, which are entered only for the convenience of the User. The inclusion of such links does not imply any link, monitoring or responsibility of ACRINETSHOP on the sites, their contents or owners. Access to the sites linked to such links is not governed by these Terms and Conditions of Use and is not protected by the Policies.

ACRINETSHOP recommends that the User consult the terms and conditions of use established by each site linked to the links inserted in the Site. ACRINETSHOP shall not be liable, directly or indirectly, for any damages or losses caused or related to the use of any information, content, goods or services made available on the Site or any third party site accessed through the links made available on the Site.


16. Internet applications or computer viruses

Due to technical difficulties, Internet applications or transmission problems, inaccurate or incomplete copies of the information contained in the Site may occur. Computer viruses or other harmful programs as well

may be inadvertently downloaded from the Site.

ACRINETSHOP will not be responsible for any application, computer viruses or other harmful or invasive files or programs that may harm or affect the use of the computer or other benefit of Users due to access, use or navigation on the Site, or download any installation of anti-virus or anti-virus

protectors.


17. Intellectual Property Rights

Brands.


The User is not authorized to use, in any form or pretext, the Trademarks, their partial or integral reproductions or even their imitations, regardless of the destination of such use. The User undertakes not to contest the validity of any Brand or any other distinctive sign deposited or registered by ACRINETSHOP or any related companies, in any form, in Brazil or abroad.

The User undertakes to refrain from making any use of the Trademarks or their variations (including spelling mistakes or phonetic variations) as a domain name or part of a domain name or in any company name of any kind or nature, under any means or form, including through the creation of domain names or e-mails. All other trademarks, product names, or company names appearing on this site are the sole property of their respective owners.

Content property. All content on the Site - including the domain name [acrinetshop.com], programs, databases, files, texts, photos, layouts, headings and other elements - was created, developed or

assigned to ACRINETSHOP, is owned or licensed by ACRINETSHOP and is protected by Brazilian laws and international treaties dealing with intellectual property rights.

Prohibition of use. The User, upon accessing the Site, certifies that he / she will respect the existence and extent of the Intellectual Property rights of ACRINETSHOP, as well as all rights of third parties that are

used, in any way, on the Site or that may be made available on the Site. Access to the Site and its regular use by the User does not confer any right or prerogative on any Intellectual Property, Brand or other content contained therein. The use, exploitation, imitation, reproduction, integral or partial, of any content without the prior written authorization of ACRINETSHOP is prohibited.

It is also forbidden to create any derivative works of any Intellectual Property of ACRINETSHOP without the prior written permission of ACRINETSHOP. The User is expressly prohibited from reproducing, distributing, modifying, displaying and creating derivative works or any other form of use of any Intellectual Property or other content of this Site and the materials posted on or through the Site. The User who violates the prohibitions

contained in intellectual property legislation and in these Terms and Conditions of Use shall be held civilly and criminally responsible for the offenses committed.

ACRINETSHOP does not grant any authorization related to the content of the Site for any purpose. The User assumes all responsibility for the improper use of any Intellectual Property or Trademarks of ACRINETSHOP or third parties, both civil and criminal. The photos and images used on the Site may not reflect your original size or current situation of the reproduced scenario and are merely illustrative.

Content submitted by Customer. By submitting any content to the Site, you retain ownership of your rights to said content (texts, videos, images, audio, among others) by giving ACRINETSHOP a free, irrevocable, worldwide, non-exclusive license to reproduce, modification, translation and display, in any medium or form, including on the Site, further declaring that the Client owns all rights

related to said content.


18. Communications and CALM

ACRINETSHOP provides a CALM to receive all communications that the User wishes to make. The CALM operates by means of the communication channels listed below:


(a) Presently, in any of the physical stores ACRINETSHOP, during the hours of operation;

(b) By telephone (11) 3776-7029, Monday through Friday from 08h00 to 18h00;


In all cases, the User will receive, through the same channel of communication, an immediate confirmation of the receipt of his demand, which will be processed and answered within a maximum period of 5 (five) days.


In addition, ACRINETSHOP makes available on this site a FAQ (Frequently Asked Questions) section, as well as its policies that complement and integrate these Terms and Conditions of Use: Exchange and Returns Policy, Product Delivery Policy, and Privacy and Security Policy .

All these documents can be consulted online or downloaded by users in PDF format for offline consultation and archiving. Likewise, all the communications that the

ACRINETSHOP wishes to do to the User shall be carried out by means of the registered email or used by the User in any communication with ACRINETSHOP. Exceptionally, ACRINETSHOP may communicate with the User by other means of communication, such as mobile phone, SMS, MMS or physical correspondence.


19. Duration

These Terms and Conditions of Use and the Policies have an indefinite duration and will remain in force while the Site is active. The wording applicable is that of the update immediately prior to access or Purchase. Of the same

access to and use of the Site and the resources it offers are in principle of indefinite duration, in the sole discretion of ACRINETSHOP. ACRINETSHOP reserves the right, however, to suspend and / or cancel, unilaterally and at any time, access to the Site or some of its parts or some of its resources, without the need for prior notice.


20. Updates to these Terms and Conditions

ACRINETSHOP may unilaterally review, enhance, modify and / or update at any time any provision or provision contained in these Terms and Conditions of Use or in the Policies. The updated version will be valid for the use of the Site and for the Purchases made from its disclosure by ACRINETSHOP.

Continued access to or use of this Site, after disclosure of any modifications, will confirm acceptance of the new Terms and Conditions of Use or new Policies by Users. If a Customer does not agree to a particular change in the Policies or the Terms and Conditions of Use, it may terminate your link

with ACRINETSHOP by means of request of exclusion of the Account in the Site or of contact with the CALM (Service Center ACRINETSHOP). This termination will not, however, relieve you from complying with all obligations assumed under the previous versions of the Policies and the Terms and Conditions of Use.


21. Public Registry

These Terms and Conditions of Use, as well as all Policies, are registered in the Registry of Securities and Documents of the District of the Capital of the State of São Paulo.

Any updates to these Terms and

Conditions of Use, as well as any of the Policies, will be immediately recorded in the same registry.


22. Language


All legal documentation of the Site, including these Terms and Conditions of Use, has been prepared in Portuguese. ACRINETSHOP may, in its sole discretion, provide translations of such documents in the

Site solely for the convenience of the User, in its sole discretion. The Portuguese version of these Terms and Conditions of Use and Policies is the only one accepted by ACRINETSHOP. In case of contradiction or

between the Portuguese version and an eventual translation into any other language, the Portuguese language version will always prevail.


23. Miscellaneous

Official timetable. In Purchases made by the Site, the Brasilia timetable must be considered official, including in the daylight saving time periods. Partial applicability.

If ACRINETSHOP can not

enforce or comply with any clause or condition contained in these Terms and Conditions of Use or in the Policies, such fact shall not constitute a waiver, tolerance or novation of this clause or condition of these Terms or any Policy.

If any clause or condition contained in these Terms and Conditions of Use or in the Policies is declared unenforceable, in whole or in part, such unenforceability will not affect the other provisions of the Terms and Conditions of Use and the Policies. In this case, ACRINETSHOP will make the necessary adjustments to reflect, as closely as possible, the terms of the provision declared unenforceable.

Characteristics of the products and risks to health: ACRINETSHOP includes on the offer page of each product the information about its characteristics and the risks that can represent to the health and safety of the

consumers. Before buying a product, the Customer must carefully read on its page the description of use and handling, as well as the indication of age. If in doubt, you should contact the CALM (ACRINETSHOP Call Center).

Fortuitous case and force majeure. Neither Party shall be liable to the other when non-compliance or late compliance with an obligation set forth in the Policies or these Terms and Conditions of Use is

caused by fortuitous events or force majeure events, while their consequences persisted.

Principle of respect to Customers and Users. ACRINETSHOP has as a principle of its performance in the physical and

respect to the User, always acting in accordance with the provisions of the Consumer Protection and Protection Code (Federal Law 8078/90), the Civil Internet Framework (Federal Law 12965/14) and other

standards for trade in electronic products.


24. Applicable Law and Election Forum


 


The Site is controlled, operated and administered by AFALGDESIGN - WEB AND GRAPHIC SOLUTIONS in the city of SANTO ANDRÉ, State of São Paulo, Brazil, and can be accessed by any device connected to the Internet, regardless of its geographical location. In view of the differences that may exist between local and national laws, upon accessing the Site, User agrees that the applicable law for the purposes of these Terms and Conditions of Use shall be that in force in the Federative Republic of Brazil.

ACRINETSHOP and the User agree that the Central Forum of the District of São Paulo, SP, Brazil, will be the only one competent to settle any question or controversy arising

or resulting from the use of the Site, expressly renouncing any other, however privileged, or may be.